REPORTS TO: Assistant General Manager / General Manager

ABOUT EXPEDITION LODGE-Estes Park

The Expedition Lodge-Estes Park is managed by Vista Host Management & Development 

Company, provides spacious suites ideal for extended stays. Located just minutes from 

Rocky Mountain National Park, the hotel offers amenities such as a complimentary 

indoor pool, game room, etc. We also have an on-site restaurant called "Kissing Moose".

POSITION SUMMARY

The Chief Engineer is primarily responsible for the overall maintenance of the hotel’s 

building, grounds, and operational systems. This role oversees equipment, 

mechanical/electrical systems, and ensures compliance with safety and security 

protocols. The position also involves training staff, managing maintenance issues, and 

supporting asset management to enhance guest experiences.

WHO IS THIS POSITION FOR?

The Chief Engineer role is best suited for someone who:

• Has strong technical skills and experience in building maintenance, particularly in 

hospitality settings.

• Is hands-on and proactive, able to identify and resolve maintenance issues 

promptly.

• Possesses leadership skills to train and guide maintenance personnel, ensuring 

quality and compliance with safety standards.

• Enjoys working independently while also collaborating with other departments to 

maintain high standards of property operations.

WHY WORK FOR US?

• Competitive salary with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k Program.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for professional growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Maintain maintenance standards for both guest rooms and public areas, following 

company and franchise guidelines.

• Train maintenance personnel in all aspects of property upkeep and provide basic 

training to other staff members as needed.

• Review and resolve maintenance problems, complaints, and work orders, 

prioritizing and scheduling assignments accordingly.

• Ensure property and equipment are maintained safely, with all repairs made per 

manufacturer specifications.

• Uphold the integrity of the hotel’s safety and security programs, particularly related 

to HazMat, Bloodborne Pathogens, SDS, and OSHA compliance.

• Maintain the hotel’s pool, ensuring cleanliness, appearance, and chemical balance 

while completing maintenance logs.

• Function as an independent mechanic, analyzing problems, identifying solutions, 

and implementing repairs to a high standard.

• Respond to emergencies, acting as needed to protect guests, staff, and the 

building’s systems.

• Monitor fire alarm and life safety systems, ensuring full understanding of operations 

and handling emergencies appropriately.

• Solicit bids from contractors, evaluate proposals, ensure compliance with 

specifications, and verify valid liability insurance.

• Maintain building exterior, including grounds and landscaping, ensuring a 

presentable and safe environment.

• Maintain thorough maintenance logs, inventory, and requisition parts and supplies 

as needed.

• Implement and maintain a preventive maintenance program, ensuring ongoing 

upkeep of the property.

• Perform or assist with periodic cleaning projects as scheduled.

• Support energy management programs to optimize resource use.

• Assist other departments as needed and perform other related duties as assigned 

by management.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must maintain a valid driver’s license.

• Must be able to lift up to 50 lbs.

• Prior experience in hotel maintenance or a similar role is preferred, with strong 

technical skills in electrical, plumbing, and HVAC systems

POSITION TITLE: Guest Service Representative

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT EXPEDITION LODGE ESTES PARK

The Expedition Lodge Estes Park, managed by Vista Host Management & Development 

Company, is nestled in the breathtaking beauty of Estes Park, Colorado, and serves as a 

gateway to the majestic Rocky Mountain National Park. Our cozy 50+ room property offers 

guests a perfect blend of rustic charm and modern comforts, with easy access to outdoor 

activities like hiking, wildlife viewing, and scenic drives. With its welcoming atmosphere 

and convenient location near the charming downtown Estes Park, Expedition Lodge is a 

top-rated choice for nature lovers and adventure seekers alike, providing a memorable and 

relaxing stay in the heart of the Rockies.

POSITION SUMMARY

The Guest Service Representative is responsible for all guest interactions at the front 

desk, including registration, departure processing, and communication of hotel services. 

This role requires a high level of customer focus, providing an opportunity for an engaging 

and outgoing personality to create positive guest experiences. Duties also include 

processing payments and responding to guest inquiries, while following all procedures set 

by management.

WHO IS THIS POSITION FOR?

The Guest Service Representative role is best suited for someone who:

• Enjoys engaging with guests and has a friendly, outgoing personality.

• Has strong communication skills and a passion for delivering excellent customer 

service.

• Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a 

fast-paced environment.

• Takes ownership of guest experiences, ensuring they are pleasant and 

accommodating.

WHY JOIN OUR TEAM?

- Competitive hourly pay with opportunities for performance-based incentives.

- Vacation / Sick / Bereavement / Holiday Pay.

- Health/Vision/Dental Insurance.

- Life / STD Insurance.

- 401k.

- Employee Discounts (Brand Hotels & Company Hotels).

- Free, Third-Party Employee Assistance Program (personal and professional).

- Opportunities for growth within Vista Host’s expanding portfolio.

- Limited paid housing is available.

DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service to all hotel guests, making their stay as 

comfortable and enjoyable as possible while achieving team and brand goals.

• Perform quality assurance (QA) requirements for the front office department.

• Ensure compliance with hotel policies, procedures, and relevant ordinances 

regarding personnel, security, cash handling, guest relations, and safety.

• Remain highly visible and readily available for guests, taking initiative to offer 

assistance or answer questions.

• Adhere to hotel credit policies, including credit card authorization, direct bill 

accounts, cash payments, and incidental deposits.

• Manage guest complaints, taking ownership to resolve issues and ensure superior 

guest satisfaction.

• Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a 

friendly and efficient manner.

• Provide information about the hotel, amenities, local dining, attractions, and travel 

directions.

• Accurately check out guests and communicate departures to housekeeping.

• Make, confirm, and cancel reservations via telephone, computer, and written 

communication.

• Answer and route internal and external phone calls in a friendly manner, following 

prescribed procedures.

• Update the shift-to-shift log regularly to ensure clear communication between 

shifts.

• Maintain cleanliness and organization of the hotel lobby, coffee stations, and front 

desk area.

• Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• Ability to work independently and manage tasks without supervision.

REPORTS TO: General Manager

ABOUT STARLITE YELLOWSTONE, TAPESTRY COLLECTION BY HILTON

Starlite Yellowstone, Tapestry Collection by Hilton is a newly reimagined lifestyle hotel located steps from the West Entrance of Yellowstone National Park. Following a complete renovation, the property features approximately 133 modern guest rooms and amenities designed to reflect the rugged beauty and character of the Yellowstone region.

As part of Hilton’s Tapestry Collection, Starlite Yellowstone offers a distinctive sense of place brought to life through authentic Montana hospitality. Our team is committed to delivering memorable guest experiences while maintaining strong operational performance and team culture.

Managed by Vista Host Management & Development Company, Starlite Yellowstone is part of a growing portfolio focused on operational excellence and long-term growth.

Distinctly Yellowstone. Authentically Montana.

POSITION SUMMARY

The Assistant General Manager (AGM) supports the General Manager in driving overall hotel performance, with direct accountability for financial results, labor management, and operational execution. This role oversees daily operations across key departments while ensuring expenses, productivity, and revenue opportunities are actively managed.

The AGM leads from the floor to ensure exceptional guest service while maintaining disciplined cost control and operational efficiency. This position serves as the acting General Manager in their absence.

WHY WORK FOR US?

• Competitive salary with bonus opportunity
• Vacation / Sick / Bereavement / Holiday Pay
• Health, Vision, and Dental Insurance
• Life and Short-Term Disability Insurance
• 401(k) Retirement Plan
• Employee travel discounts at Hilton and Vista Host properties
• Employee housing may be available for eligible team members
• Complimentary Employee Assistance Program (personal and professional support)
• Opportunities for advancement within the Vista Host portfolio

DUTIES AND RESPONSIBILITIES

• Support overall hotel financial performance, including labor management, expense control, and revenue optimization
• Monitor daily operating results, including occupancy, ADR, and labor productivity, and adjust operations accordingly
• Ensure staffing levels align with business demand while maintaining service standards and cost efficiency
• Lead front office and housekeeping operations with a focus on both guest satisfaction and productivity targets
• Act as Manager on Duty, maintaining a visible presence and supporting all departments as needed
• Drive guest satisfaction through direct interaction, service recovery, and proactive engagement
• Monitor guest feedback and service scores, implementing corrective actions as needed
• Support revenue strategy execution, including rate integrity and group coordination
• Ensure compliance with Hilton brand standards, QA requirements, and company policies
• Assist in hiring, training, and performance management across departments
• Maintain clear communication between departments to ensure operational alignment
• Partner with the General Manager on budgeting, forecasting, and performance tracking
• Ensure property presentation, cleanliness, and maintenance standards are consistently upheld
• Step into General Manager responsibilities in their absence

POSITION REQUIREMENTS

• Minimum 2–3 years of hotel leadership experience required; multi-department experience strongly preferred
• Strong understanding of hotel financial performance, including labor management and cost control
• Experience with Hilton systems preferred (PEP, QA, Honors, etc.)
• Ability to lead, motivate, and develop teams in a fast-paced environment
• Strong organizational, communication, and problem-solving skills
• Ability to stand and move throughout the property for extended periods
• Ability to work flexible schedules, including evenings, weekends, and holidays

OUR CULTURE

At Starlite Yellowstone and across the Vista Host portfolio, we believe hospitality begins with how we treat one another. Our team is committed to supporting each other, serving our guests with care and professionalism, and creating an environment where every person’s experience inspires their heartfelt desire to return.

EQUAL OPPORTUNITY EMPLOYER

Vista Host Management & Development Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

POSITION TITLE: Room Attendant

REPORTS TO: Executive Housekeeper / General Manager

ABOUT HAMPTON INN & SUITES PITTSBURG

The Hampton Inn & Suites Pittsburg, managed by Vista Host Management & Development  Company, is located in the heart of Pittsburg, Kansas, close to Pittsburg State University 

and major businesses in the area. The hotel features 80+ spacious rooms and suites, an outdoor pool, fitness center, and complimentary breakfast. It’s a great choice for guests  visiting the university or those in town for business meetings and events.

POSITION SUMMARY

The Room Attendant is responsible for maintaining clean and orderly guest rooms, restocking amenities, and reporting any maintenance issues to ensure a high standard of  service. This role requires attention to detail, efficiency, and a guest-focused attitude to create a positive, welcoming atmosphere for all hotel guests.

WHO IS THIS POSITION FOR?

The Room Attendant role is best suited for someone who:

• Has a keen eye for detail and takes pride in keeping spaces clean and organized.

• Enjoys working independently while supporting the housekeeping team.

• Is proactive, reliable, and committed to maintaining high standards of cleanliness.

• Thrives in a physically active role that requires multitasking and prioritizing tasks.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k Program.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

Housekeeping Responsibilities

• Provide a clean and safe environment for guests by cleaning and maintaining guest 

rooms and common areas.

• Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet 

cleanliness standards.

• Collect dirty linens and transport them to the laundry area, delivering fresh linens to 

room attendant carts as needed.

• Restock guest room amenities, including towels, soaps, and toiletries.

• Respond to guest requests in a timely manner, such as delivering extra linens or 

items from the front desk.

• Assist with deep cleaning and organization of common areas and maintain the 

lobby functions.

• Report any safety, maintenance, or housekeeping concerns to management.

• Adhere to lost and found procedures, guest safety protocols, and hotel policies.

• Acknowledge and greet guests in public spaces, anticipating and addressing their 

needs.

General Responsibilities

• Ensure efficient completion of daily room cleaning assignments in a timely manner.

• Use supplies and equipment responsibly, reporting any shortages or issues to 

management.

• Maintain a friendly and professional demeanor with guests and team members.

• Follow established schedules and support other departments as needed, 

performing additional tasks assigned by management.

• Comply with hotel safety guidelines and procedures to ensure a secure environment 

for guests and staff.

POSITION REQUIREMENTS

• Must be able to stand for extended periods, frequently moving within and about the 

facility.

• Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.

• Must frequently handle objects and equipment necessary for cleaning and 

maintenance tasks.

• Basic reading and writing skills for understanding assignments, checklists, and 

guest requests.

• Flexibility to work nights, weekends, and holidays as needed.

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT STARLITE YELLOWSTONE, TAPESTRY COLLECTION BY HILTON

Starlite Yellowstone, Tapestry Collection by Hilton is a newly reimagined lifestyle hotel located steps from the West Entrance of Yellowstone National Park. Following a complete down-to-studs renovation, the property now features approximately 133 modern guest rooms and amenities designed to reflect the rugged beauty and spirit of the Yellowstone region.

As part of Hilton’s Tapestry Collection, Starlite Yellowstone offers guests a distinctive sense of place inspired by the surrounding landscape and brought to life through authentic Montana hospitality. Our team is committed to delivering memorable experiences that inspire every guest’s heartfelt desire to return.

Managed by Vista Host Management & Development Company, Starlite Yellowstone is proud to be part of a growing portfolio of hotels dedicated to operational excellence, strong team culture, and exceptional guest service.

Distinctly Yellowstone. Authentically Montana.

POSITION SUMMARY

The Guest Service Representative serves as the primary point of contact for guests throughout their stay and plays a critical role in delivering exceptional hospitality experiences. This position is responsible for guest check-in and check-out procedures, responding to guest requests, coordinating with hotel departments, and ensuring smooth front desk operations.

Successful candidates bring a strong service mindset, attention to detail, and the ability to create welcoming and memorable guest interactions while following established hotel policies and Hilton brand standards.

WHO IS THIS POSITION FOR?

The Guest Service Representative role is best suited for someone who:

• Enjoys interacting with people and creating positive guest experiences
• Communicates clearly and professionally with guests and team members
• Thrives in a fast-paced environment and can manage multiple priorities
• Takes ownership of guest concerns and works proactively to resolve issues
• Demonstrates reliability, professionalism, and a strong team mindset

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for advancement
• Vacation / Sick / Bereavement / Holiday Pay
• Health, Vision, and Dental Insurance
• Life and Short-Term Disability Insurance
• 401(k) Retirement Plan
• Employee travel discounts at Hilton and Vista Host properties
• Employee housing may be available for eligible team members
• Complimentary Employee Assistance Program (personal and professional support)
• Opportunities for career growth within Vista Host’s expanding portfolio

DUTIES AND RESPONSIBILITIES

• Deliver exceptional guest service while creating a welcoming and professional first impression of the hotel
• Greet guests, complete check-in and check-out procedures, issue room keys, and assign rooms accurately and efficiently
• Provide information regarding hotel amenities, services, and local attractions in the Yellowstone region
• Process payments, verify credit authorizations, and follow hotel cash-handling and credit policies
• Respond promptly and professionally to guest requests, concerns, and service issues
• Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met
• Maintain accurate guest records and reservations in the property management system
• Answer and route internal and external phone calls according to hotel standards
• Maintain organized shift logs to ensure clear communication between shifts and departments
• Support quality assurance standards for front office operations and Hilton brand requirements
• Maintain cleanliness and organization of the front desk, lobby, and guest coffee areas
• Assist with reservations, modifications, and cancellations through phone, online, and in-person channels
• Take ownership of guest recovery situations and ensure concerns are resolved to the guest’s satisfaction
• Assist other departments as needed and perform additional duties as assigned

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both verbally and in writing
• Prior customer service or hospitality experience preferred but not required
• Ability to stand for extended periods during shifts
• Ability to lift up to 20 pounds occasionally
• Ability to work independently while maintaining strong teamwork with other departments
• Must be able to work evenings, weekends, and holidays as required by hotel operations

EQUAL OPPORTUNITY EMPLOYER

Vista Host Management & Development Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Chief Engineer / General Manager 

ABOUT HOMEWOOD SUITES MOAB 

The Homewood Suites Moab, managed by Vista Host Management & Development Company, provides spacious suites ideal for extended stays. Located just minutes from Arches National Park, the hotel offers modern amenities such as a complimentary breakfast, indoor pool, and a fitness center. It’s a perfect base for exploring Moab’s stunning landscapes and nearby attractions. 

POSITION SUMMARY 

The Preventative Maintenance Technician is responsible for the upkeep of the hotel's building, grounds, and operational systems. This role involves conducting day-to-day maintenance, addressing repair needs, and managing the preventative maintenance program. The ideal candidate will ensure all equipment operates smoothly, minimizing downtime, and maintaining safety standards. 

WHO IS THIS POSITION FOR? 

The Preventative Maintenance Technician role is best suited for someone who: 

• Has strong technical skills and experience in maintaining mechanical and electrical systems. 
• Is proactive and detail-oriented, capable of identifying and resolving maintenance issues promptly. 
• Works well independently and as part of a team, supporting the overall maintenance and operational needs of the hotel. 

WHY JOIN OUR TEAM? 

• Competitive hourly pay with opportunities for performance-based incentives. 
• Vacation / Sick / Bereavement / Holiday Pay. 
• Health/Vision/Dental Insurance. 
• Life / STD Insurance. 
• 401k. 
• Employee Discounts (Brand Hotels & Company Hotels). 

• Free, Third-Party Employee Assistance Program (personal and professional). 
• Opportunities for growth within Vista Host’s expanding portfolio. 

DUTIES AND RESPONSIBILITIES 

• Maintain company and franchise maintenance standards for guest rooms and public areas. 
• Welcome and acknowledge all guests according to company standards; anticipate and address guest needs. 
• Resolve maintenance problems, complaints, and work orders efficiently. 
• Ensure that property and equipment are maintained safely, adhering to manufacturer specifications for repairs. 
• Service the hotel’s pool, including cleaning, maintaining appearance, and balancing chemicals, while completing maintenance logs. 
• Maintain the exterior of the building, ensuring cleanliness and safety. 
• Complete maintenance logs thoroughly, ensuring accurate documentation of work performed. 
• Follow and maintain the preventative maintenance program, addressing scheduled maintenance tasks as needed. 
• Assist with periodic or scheduled cleaning projects as required. 
• Support other departments when needed and perform other duties as assigned by management. 

POSITION REQUIREMENTS 

• Must be able to stand for extended periods. 
• Must be able to lift up to 50 lbs. 
• Strong attention to detail, speed, and accuracy. 
• Basic knowledge of electrical, plumbing, and HVAC systems is preferred. 
• Ability to work flexible hours, including nights, weekends, and holidays. 

Introduction:

We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a guest service representative or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HOLIDAY INN EXPRESS MOAB

The Holiday Inn Express Moab, managed by Vista Host Management & Development Company, provides guests with a prime location just minutes from Arches National Park. The property offers 100+ spacious rooms, an outdoor pool, and a complimentary hot breakfast. Perfect for adventure seekers, the hotel offers a relaxing retreat after a day of hiking, biking, or off-roading in the surrounding parks and landscapes.

POSITION SUMMARY

The Night Auditor is responsible for attending to guest needs, balancing daily revenue and expense transactions, and performing front desk duties during the night shift. This role involves providing exceptional customer service, resolving guest issues, and ensuring the accuracy of financial records to maintain smooth hotel operations.

WHO IS THIS POSITION FOR?

The Night Auditor role is best suited for someone who:

• Enjoys working independently during night hours and has strong problem-solving skills.

• Has a high level of attention to detail, especially when handling financial transactions and accounting tasks.

• Is capable of providing excellent customer service while managing various front desk duties.

• Thrives in an environment that requires multitasking and ensuring guest satisfaction overnight.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• 401k. • Life / STD Insurance.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service, making guests' overnight stays comfortable and meeting team and brand goals.

• Perform quality assurance (QA) requirements for the front desk department.

• Ensure compliance with hotel policies, procedures, and relevant ordinances regarding security, cash handling, and guest relations.

• Act as the night manager on duty, handling guest requests, questions, and issues throughout the hotel.

• Verify the accuracy of all allowances, corrections, and miscellaneous vouchers during the night shift.

• Balance all credit card transactions, prepare deposits, and verify in-house and closed accounts.

• Conduct the property management night audit system, closing the current business day and opening the new day.

• Manage guest complaints, documenting requests and issues, and ensuring timely resolution and guest satisfaction.

• Organize and complete end-of-shift paperwork, phone reports, restaurant paperwork, wake-up call reports, and audit packs.

• Maintain the cleanliness and organization of the hotel lobby, coffee stations, and front desk area.

• Perform other duties as assigned by management to support overnight operations.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• Strong attention to detail and the ability to manage financial transactions accurately

. • Willingness to work night shifts, including weekends and holidays.

ABOUT STARLITE YELLOWSTONE

The Starlite Yellowstone, managed by Vista Host Management & Development Company, is situated just minutes from the West Entrance of Yellowstone National Park, making it a premier choice for adventurers and nature enthusiasts.  Our property offers 133 comfortable rooms with modern amenities and an indoor pool, providing a cozy retreat after a day of exploring the natural wonders of Yellowstone.  As one of the top-rated hotels in West Yellowstone, we pride ourselves on delivering warm hospitality and exceptional guest experiences.

POSITION SUMMARY

The Guest Service Manager is a dynamic, multi-dimensional role responsible for coordinating front desk activities, managing reservations, and ensuring the complete satisfaction of all guests. This role involves handling communications across departments, managing guest requests, and supporting front-of-house operations.

WHO IS THIS POSITION FOR?

The Guest Service Manager role is ideal for someone who:

• Thrives in a fast-paced environment, handling multiple tasks simultaneously.
• Is passionate about guest service and can lead by example, maintaining a positive and welcoming atmosphere.
• Has strong communication and leadership skills, with the ability to train, supervise, and support front desk staff.
• Enjoys problem-solving and is capable of managing guest inquiries and escalations efficiently.

WHY WORK FOR US?

• Competitive salary with opportunities for performance-based bonuses.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• 401k Program.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Growth opportunities within Vista Host’s portfolio of properties.

DUTIES AND RESPONSIBILITIES

• Ensure the front desk is tidy and fully stocked with necessary materials (e.g., key cards, guest packets, etc.).
• Train, supervise, and support front desk staff, ensuring that all front-of-house positions are covered throughout shifts.
• Recruit and train new employees to maintain a high level of guest service.
• Create, organize, and manage schedules for all front office employees.
• Assign tasks and monitor front desk performance to ensure timely, accurate customer service.
• Handle guest complaints and specific requests, providing prompt and effective resolutions.
• Troubleshoot emergencies and unexpected situations as they arise.
• Monitor office supplies and place orders as needed to maintain adequate stock levels.
• Review and respond to in-house and third-party guest reviews, ensuring feedback is addressed constructively.
• Perform other duties as assigned by management.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.
• Must be able to stand for long periods.
• Must be able to lift up to 20 lbs.
• Previous front desk or guest service experience is preferred but not required.

WHO IS THIS POSITION FOR?

The Guest Service Representative role is best suited for someone who:

• Enjoys engaging with guests and has a friendly, outgoing personality.

• Has strong communication skills and a passion for delivering excellent customer service.

• Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment.

• Takes ownership of guest experiences, ensuring they are pleasant and accommodating. 

WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance.

• Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals.

• Perform quality assurance (QA) requirements for the front office department.

• Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety.

• Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions.

• Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits.

• Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction.

• Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner.

• Provide information about the hotel, amenities, local dining, attractions, and travel directions.

• Accurately check out guests and communicate departures to housekeeping.

• Make, confirm, and cancel reservations via telephone, computer, and written communication.

• Answer and route internal and external phone calls in a friendly manner, following prescribed procedures.

• Update the shift-to-shift log regularly to ensure clear communication between shifts.

• Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area.

• Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• Ability to work independently and manage tasks without supervision

Please visit our careers page to see more job opportunities.

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Executive Housekeeper

ABOUT STARLITE YELLOWSTONE, TAPESTRY COLLECTION BY HILTON

Starlite Yellowstone, Tapestry Collection by Hilton is a newly reimagined lifestyle hotel located steps from the West Entrance of Yellowstone National Park. Following a complete down-to-studs renovation, the property now features approximately 133 modern guest rooms and amenities designed to reflect the rugged beauty and character of the Yellowstone region.

As part of Hilton’s Tapestry Collection, Starlite Yellowstone offers guests a distinctive sense of place inspired by the surrounding landscape and brought to life through authentic Montana hospitality. Our team is committed to delivering memorable experiences that inspire every guest’s heartfelt desire to return.

Managed by Vista Host Management & Development Company, Starlite Yellowstone is proud to be part of a growing portfolio of hotels dedicated to operational excellence, strong team culture, and exceptional guest service.

Distinctly Yellowstone. Authentically Montana.

POSITION SUMMARY

The Housekeeping Inspector is responsible for ensuring all guest rooms and public areas meet Hilton brand standards and cleanliness expectations prior to being released for guest arrival. This role plays a critical part in quality control, room readiness, and supporting housekeeping operations.

The Inspector works closely with housekeeping staff to provide feedback, training, and direction while maintaining a strong focus on consistency, efficiency, and guest satisfaction.

WHO IS THIS POSITION FOR?

The Housekeeping Inspector role is ideal for someone who:

• Has a strong attention to detail and commitment to cleanliness standards
• Takes ownership of room quality and ensures consistency across all inspected areas
• Enjoys training, coaching, and supporting team members to improve performance
• Is organized, efficient, and able to manage multiple priorities
• Leads by example and maintains a professional presence on the floor

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for advancement
• Vacation / Sick / Bereavement / Holiday Pay
• Health, Vision, and Dental Insurance
• Life and Short-Term Disability Insurance
• 401(k) Retirement Plan
• Employee travel discounts at Hilton and Vista Host properties
• Employee housing may be available for eligible team members
• Complimentary Employee Assistance Program (personal and professional support)
• Opportunities for growth within Vista Host’s expanding portfolio

DUTIES AND RESPONSIBILITIES

• Inspect guest rooms, public areas, and back-of-house spaces to ensure compliance with Hilton brand standards and cleanliness expectations
• Ensure all inspected rooms meet “Ready for Arrival” standards prior to release in the PMS
• Identify deficiencies and ensure corrective action is taken prior to room availability
• Provide real-time feedback, coaching, and training to housekeeping staff to improve quality and efficiency
• Support daily room assignments and workflow to ensure operational efficiency and timely room readiness
• Maintain accurate communication with the front desk regarding room status and priority rooms
• Assist in managing inventory of linens, supplies, and housekeeping materials
• Support Lost and Found procedures, ensuring items are properly logged and secured
• Respond to guest requests and housekeeping-related service issues in a timely manner
• Maintain knowledge of proper cleaning procedures, chemical usage, and equipment operation
• Uphold safety and sanitation standards across all housekeeping operations
• Maintain clear communication through shift logs and daily reporting
• Assist with cleaning rooms or public areas as needed to support operational demands
• Perform additional duties as assigned by the Executive Housekeeper or General Manager

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both verbally and in writing
• Previous housekeeping experience required; inspection or supervisory experience preferred
• Strong attention to detail and quality control mindset
• Ability to stand and walk for extended periods throughout the shift
• Ability to lift up to 40 pounds regularly
• Ability to bend, stoop, reach, and move throughout the property as needed, with or without reasonable accommodation
• Ability to work flexible schedules, including weekends and holidays

OUR CULTURE

At Starlite Yellowstone and across the Vista Host portfolio, we believe hospitality begins with how we treat one another. Our team is committed to supporting each other, serving our guests with care and professionalism, and creating an environment where every person’s experience inspires their heartfelt desire to return.

EQUAL OPPORTUNITY EMPLOYER

Vista Host Management & Development Company is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Executive Housekeeper

POSITION SUMMARY:

A room attendant performs routine duties in cleaning and servicing of guest rooms under supervision of the housekeeping supervisor. Room attendants promote a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.

He/She should maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotel's procedures/standards. Additionally, maintain complete knowledge of correct maintenance and use of equipment.

DUTIES AND RESPONSIBILITIES:

· Cleaning guest rooms according to the "Once a Round" procedure in the amount of time set up in Vista Host standards.

· Making beds according to standard with fresh sheets and pillowcases.

· Cleaning rugs, carpets, upholstered furniture, and/or draperies, using vacuum cleaners and/or shampooers.

· Emptying wastebaskets and transporting other trash and waste to disposal areas.

· Sweeping, scrubbing, waxing, and/or polishing floors, using brooms, mops, and/or powered scrubbing and waxing machines.

· Cleaning mirrors and shelves, wiping doors, door frames, and furniture.

· Dusting light fixtures, windowsills, baseboards, and picture frames.

· Arranging furniture properly.

· Cleaning bathrooms, scrubbing basins, tubs, toilets, and tile floor with appropriate chemical solutions and rags in accordance with Vista Host policy.

· Reporting all vacated and cleaned rooms, occupied and cleaned rooms to the Executive Housekeeper or the Assistant Housekeeper.

· Submitting work orders when maintenance deficiencies are noted.

· Maintaining a clean and well stocked cart at all times.

· Checking heating and cooling system as appropriate for the time of year, televisions, radios, clocks, and all lights in all areas of the bathroom and guest room.

· Reporting all deficiencies in operation of heating and cooling systems, televisions, radios, clocks, and replacing light bulbs as needed.

· Replenishing room supplies in proper quantity and location.

· Other duties as assigned.

Qualifications:

· This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 25-30 pounds.

· You will also lift or move up to 50 pounds occasionally. You must also be able to stand and walk for an entire shift and perform repetitive motions.

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT TOWNEPLACE SUITES ROUND ROCK

The TownePlace Suites Round Rock, managed by Vista Host Management & Development Company, offers all-suite accommodations for extended stays, conveniently located near major businesses and shopping areas in Round Rock, Texas. With a complimentary breakfast, outdoor pool, and fitness center, the hotel is ideal for business and leisure travelers looking for a comfortable stay.

POSITION SUMMARY

The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.

WHO IS THIS POSITION FOR?

The Guest Service Representative role is best suited for someone who:

· Enjoys engaging with guests and has a friendly, outgoing personality.

· Has strong communication skills and a passion for delivering excellent customer service.

· Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment.

· Takes ownership of guest experiences, ensuring they are pleasant and accommodating.

WHY JOIN OUR TEAM?

· Competitive hourly pay with opportunities for performance-based incentives.

· Vacation / Sick / Bereavement / Holiday Pay.

· Health/Vision/Dental Insurance.

· Life / STD Insurance.

· 401k.

· Employee Discounts (Brand Hotels & Company Hotels).

· Free, Third-Party Employee Assistance Program (personal and professional).

· Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

· Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals.

· Perform quality assurance (QA) requirements for the front office department.

· Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety.

· Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions.

· Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits.

· Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction.

· Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner.

· Provide information about the hotel, amenities, local dining, attractions, and travel directions.

· Accurately check out guests and communicate departures to housekeeping.

· Make, confirm, and cancel reservations via telephone, computer, and written communication.

· Answer and route internal and external phone calls in a friendly manner, following prescribed procedures.

· Update the shift-to-shift log regularly to ensure clear communication between shifts.

· Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area.

· Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS

· Must be able to communicate effectively in English, both written and verbally.

· Must be able to stand for extended periods.

· Must be able to lift up to 20 lbs.

· Ability to work independently and manage tasks without supervision.

REPORTS TO: Executive Housekeeper

ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.

POSITION SUMMARY The Laundry Attendant is responsible for all aspects of linen processing, including washing, drying, folding, and storing linens to ensure a clean and adequate supply for the hotel. This role ensures that all linens meet quality and cleanliness standards, contributing to an exceptional guest experience.

WHO IS THIS POSITION FOR? The Laundry Attendant role is best suited for someone who: • Is detail-oriented and committed to maintaining cleanliness and hygiene. • Can work efficiently in a fast-paced environment, managing multiple tasks simultaneously. • Is proactive and takes pride in providing a critical behind-the-scenes service that enhances guest comfort.

WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES • Perform all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading (washers, dryers, and chutes), ironing, folding, storing, and delivering linens. • Maintain cleanliness of laundry machinery and the laundry area to ensure a safe and efficient work environment. • Monitor and maintain stock levels of linens and laundry supplies, ensuring adequate availability for daily operations. • Respond to guest service issues related to laundry in a timely, friendly, and efficient manner. • Perform additional laundry services as needed, ensuring all linen requirements are met. • Follow all safety procedures and hotel policies to maintain a secure environment.

POSITION REQUIREMENTS • Ability to work in a fast-paced, high-pressure environment. • Attention to detail, speed, and accuracy in performing job functions. • Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time. • Ability to make repeated and continued movements of the shoulders, elbows, and hands (below waist and overhead movements). • Must be able to lift, push, and pull a moderate weight frequently. • Basic English comprehension to understand information such as labels, instructions, and guest requests. • Willingness to work a varied schedule, including early mornings, evenings, nights, and weekends. • Ability to lift up to 50lbs and pull/push up to 200lbs.

REPORTS TO: Executive Housekeeper / General Manager

ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.

POSITION SUMMARY The Room Attendant is responsible for maintaining clean and orderly guest rooms, restocking amenities, and reporting any maintenance issues to ensure a high standard of service. This role requires attention to detail, efficiency, and a guest-focused attitude to create a positive, welcoming atmosphere for all hotel guests.

WHO IS THIS POSITION FOR? The Room Attendant role is best suited for someone who: • Has a keen eye for detail and takes pride in keeping spaces clean and organized. • Enjoys working independently while supporting the housekeeping team. • Is proactive, reliable, and committed to maintaining high standards of cleanliness. • Thrives in a physically active role that requires multitasking and prioritizing tasks.

WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k Program. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES Housekeeping Responsibilities • Provide a clean and safe environment for guests by cleaning and maintaining guest rooms and common areas. • Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet cleanliness standards. • Collect dirty linens and transport them to the laundry area, delivering fresh linens to room attendant carts as needed. • Restock guest room amenities, including towels, soaps, and toiletries. • Respond to guest requests in a timely manner, such as delivering extra linens or items from the front desk. • Assist with deep cleaning and organization of common areas and maintain the lobby functions. • Report any safety, maintenance, or housekeeping concerns to management. • Adhere to lost and found procedures, guest safety protocols, and hotel policies. • Acknowledge and greet guests in public spaces, anticipating and addressing their needs. General Responsibilities • Ensure efficient completion of daily room cleaning assignments in a timely manner. • Use supplies and equipment responsibly, reporting any shortages or issues to management. • Maintain a friendly and professional demeanor with guests and team members. • Follow established schedules and support other departments as needed, performing additional tasks assigned by management. • Comply with hotel safety guidelines and procedures to ensure a secure environment for guests and staff.

POSITION REQUIREMENTS • Must be able to stand for extended periods, frequently moving within and about the facility. • Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs. • Must frequently handle objects and equipment necessary for cleaning and maintenance tasks. • Basic reading and writing skills for understanding assignments, checklists, and guest requests. • Flexibility to work nights, weekends, and holidays as needed.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Position Summary:
The Night Auditor plays a key role in ensuring smooth overnight operations while providing exceptional guest service. This position is responsible for front desk duties, balancing daily financial transactions, and preparing reports for management.

Key Responsibilities:

• Greet and assist guests during overnight hours with check-ins, check-outs, and requests
• Balance and reconcile daily financial transactions, including room revenue and payments
• Run end-of-day reports and ensure accuracy of all accounts
• Respond promptly to guest inquiries, concerns, and emergencies
• Maintain a clean, organized, and secure front desk and lobby area
• Perform light housekeeping or property walks as needed
• Ensure safety and security procedures are followed throughout the night

Qualifications:

• Previous hotel front desk or night audit experience preferred, but not required
• Strong attention to detail and organizational skills
• Ability to work independently and handle overnight responsibilities
• Basic computer and accounting skills
• Excellent customer service and communication abilities
• Reliable, punctual, and professional demeanor

Schedule:

• Overnight shifts (typically 10:00 PM – 6:00 AM), including weekends and holidays as needed

Compensation & Benefits:

• Competitive hourly wage (based on experience)
• Paid housing available, as needed
• Employee discounts and perks
• Opportunity to work and live in a beautiful mountain town

Why Join Us?
This is a great opportunity to live and work in one of Colorado’s most scenic destinations, with easy access to hiking, wildlife, and outdoor adventure in Rocky Mountain National Park. Join a supportive team and be part of creating memorable guest experiences.

The Fairfield Inn & Suites Dulles Airport, managed by Vista Host Management & 

Development Company, is conveniently located near Washington Dulles International 

Airport, providing easy access for both business and leisure travelers. With 100+ spacious 

rooms and suites, the property offers a complimentary airport shuttle, free hot breakfast, 

and modern amenities designed to ensure a comfortable stay. Situated just a short drive 

from popular attractions like the Steven F. Udvar-Hazy Center of the National Air and Space 

Museum and downtown Washington, D.C., our hotel is an ideal base for exploring the area 

while enjoying the consistent quality and warm hospitality that Fairfield Inn & Suites is 

known for.

POSITION SUMMARY

The Sales Coordinator combines both administrative and sales skills to support the sales 

team in booking and organizing group and transient business. This role involves managing 

client relationships, coordinating events, and ensuring that all client requirements are met 

effectively. The position is ideal for someone who excels at communication, organization, 

and delivering exceptional service.

WHO IS THIS POSITION FOR?

The Sales Coordinator role is best suited for someone who:

• Enjoys a mix of administrative and client-facing responsibilities, contributing to the 

overall sales effort.

• Has strong communication skills and the ability to work collaboratively across 

departments.

• Is detail-oriented, organized, and able to manage multiple tasks efficiently.

• Thrives in a fast-paced environment and is committed to delivering a positive guest 

experience from booking to event completion.

WHY WORK FOR US?

• Competitive salary with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k Program.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for professional growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Answer phones and engage with walk-in guests with an upbeat and friendly attitude, 

ensuring a welcoming experience.

• Conduct tours of the hotel and meeting spaces, showcasing facilities and services 

to prospective clients.

• Assist in negotiating room rates and other hotel services, communicating booked 

groups to hotel management, and supporting contract negotiations.

• Provide comprehensive support to clients, from initial contact through the 

completion of their event, acting as the primary point of contact.

• Consistently communicate with all team members, serving as the liaison between 

departments and clients to ensure a seamless guest experience.

• Collaborate with the sales team to assess departmental progress, adapt sales 

strategies, and enhance sales efforts.

• Coordinate customer specifications with other departments, responding quickly to 

customer comments, issues, and requests.

• Maintain organized and legible records, files, and documentation to ensure 

accurate client communication and follow-up.

• Reach individual booking revenue goals by selling, negotiating, prospecting, and 

marketing the hotel across social media channels.

• Prepare contracts, proposals, rate agreements, and other necessary 

documentation, coordinating with relevant hotel departments.

• Resolve issues, complaints, and problems to ensure high-quality service and 

customer satisfaction.

• Perform other duties as assigned by management to support overall sales 

objectives.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to lift up to 20 lbs.

• Strong organizational skills and attention to detail.

• Experience in sales or customer service is preferred, especially in a hospitality 

setting

REPORTS TO: Executive Housekeeper / General Manager

ABOUT HOME2 ORLANDO S. INTERNATIONAL DRIVE

The Home2 Suites by Hilton Orlando S. International Drive, managed by Vista Host Management & Development Company, is ideally situated for visitors to the nearby theme parks, shopping, and dining. With spacious suites designed for extended stays, the hotel features amenities such as free breakfast, an outdoor pool, and a 24-hour fitness center, making it a perfect choice for families and business travelers alike.

POSITION SUMMARY

The Room Attendant is responsible for maintaining clean and orderly guest rooms, restocking amenities, and reporting any maintenance issues to ensure a high standard of service. This role requires attention to detail, efficiency, and a guest-focused attitude to create a positive, welcoming atmosphere for all hotel guests.

WHO IS THIS POSITION FOR?

The Room Attendant role is best suited for someone who:

•Has a keen eye for detail and takes pride in keeping spaces clean and organized.

•Enjoys working independently while supporting the housekeeping team.

•Is proactive, reliable, and committed to maintaining high standards of cleanliness.

•Thrives in a physically active role that requires multitasking and prioritizing tasks.

WHY JOIN OUR TEAM?

•Competitive hourly pay with opportunities for performance-based incentives.

•Vacation / Sick / Bereavement / Holiday Pay.

•Health/Vision/Dental Insurance.

•Life / STD Insurance.

•401k Program.

•Employee Discounts (Brand Hotels & Company Hotels).

•Free, Third-Party Employee Assistance Program (personal and professional).

•Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

Housekeeping Responsibilities

•Provide a clean and safe environment for guests by cleaning and maintaining guest rooms and common areas.

•Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet cleanliness standards.

•Collect dirty linens and transport them to the laundry area, delivering fresh linens to room attendant carts as needed.

•Restock guest room amenities, including towels, soaps, and toiletries.

•Respond to guest requests in a timely manner, such as delivering extra linens or items from the front desk.

•Assist with deep cleaning and organization of common areas and maintain the lobby functions.

•Report any safety, maintenance, or housekeeping concerns to management.

•Adhere to lost and found procedures, guest safety protocols, and hotel policies.

•Acknowledge and greet guests in public spaces, anticipating and addressing their needs.

General Responsibilities

•Ensure efficient completion of daily room cleaning assignments in a timely manner.

•Use supplies and equipment responsibly, reporting any shortages or issues to management.

•Maintain a friendly and professional demeanor with guests and team members.

•Follow established schedules and support other departments as needed, performing additional tasks assigned by management.

•Comply with hotel safety guidelines and procedures to ensure a secure environment for guests and staff.

POSITION REQUIREMENTS

•Must be able to stand for extended periods, frequently moving within and about the facility.

•Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.

•Must frequently handle objects and equipment necessary for cleaning and maintenance tasks.

•Basic reading and writing skills for understanding assignments, checklists, and guest requests.

•Flexibility to work nights, weekends, and holidays as needed.

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HAMPTON INN & SUITES COLUMBUS SCIOTO DOWNS The Hampton Inn & Suites Columbus Scioto Downs, managed by Vista Host Management & Development Company, is located adjacent to the popular Scioto Downs Racino, offering easy access to gaming, dining, and live entertainment. With over 80 modern guest rooms and suites, the property provides guests with amenities such as complimentary hot breakfast, free Wi-Fi, and an indoor pool. It's convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike.

POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.

WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.

WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision.

Introduction:

We are seeking a reliable and skilled Maintenance Support to join our team and perform a variety of tasks to ensure the smooth operation and upkeep of our facility. The Maintenance Technician will be responsible for performing routine and preventative maintenance, as well as troubleshooting and repairing equipment and systems as needed. The successful candidate will have strong problem-solving skills and be able to work independently.

Responsibilities:

• Perform routine and preventative maintenance tasks, such as cleaning and lubricating equipment, checking and replacing filters, and inspecting systems for proper operation

• Troubleshoot and repair equipment and systems as needed, including electrical, plumbing, and HVAC systems

• Respond to maintenance requests and emergencies in a timely manner

• Maintain accurate records of maintenance activities and equipment inventory

• Follow safety guidelines and procedures to ensure a safe work environment

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience as a maintenance technician or in a similar role

• Strong problem-solving and troubleshooting skills

• Proficiency with hand and power tools

• Knowledge of electrical, plumbing, and HVAC systems

• Ability to work independently and prioritize tasks

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HAMPTON INN & SUITES PITTSBURG

The Hampton Inn & Suites Pittsburg, managed by Vista Host Management & Development 

Company, is located in the heart of Pittsburg, Kansas, close to Pittsburg State University 

and major businesses in the area. The hotel features 80+ spacious rooms and suites, an 

outdoor pool, fitness center, and complimentary breakfast. It’s a great choice for guests 

visiting the university or those in town for business meetings and events.

POSITION SUMMARY

The Guest Service Representative is responsible for all guest interactions at the front 

desk, including registration, departure processing, and communication of hotel services. 

This role requires a high level of customer focus, providing an opportunity for an engaging 

and outgoing personality to create positive guest experiences. Duties also include 

processing payments and responding to guest inquiries, while following all procedures set 

by management.

WHO IS THIS POSITION FOR?

The Guest Service Representative role is best suited for someone who:

• Enjoys engaging with guests and has a friendly, outgoing personality.

• Has strong communication skills and a passion for delivering excellent customer 

service.

• Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a 

fast-paced environment.

• Takes ownership of guest experiences, ensuring they are pleasant and 

accommodating.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service to all hotel guests, making their stay as 

comfortable and enjoyable as possible while achieving team and brand goals.

• Perform quality assurance (QA) requirements for the front office department.

• Ensure compliance with hotel policies, procedures, and relevant ordinances 

regarding personnel, security, cash handling, guest relations, and safety.

• Remain highly visible and readily available for guests, taking initiative to offer 

assistance or answer questions.

• Adhere to hotel credit policies, including credit card authorization, direct bill 

accounts, cash payments, and incidental deposits.

• Manage guest complaints, taking ownership to resolve issues and ensure superior 

guest satisfaction.

• Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a 

friendly and efficient manner.

• Provide information about the hotel, amenities, local dining, attractions, and travel 

directions.

• Accurately check out guests and communicate departures to housekeeping.

• Make, confirm, and cancel reservations via telephone, computer, and written 

communication.

• Answer and route internal and external phone calls in a friendly manner, following 

prescribed procedures.

• Update the shift-to-shift log regularly to ensure clear communication between 

shifts.

• Maintain cleanliness and organization of the hotel lobby, coffee stations, and front 

desk area.

• Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• Ability to work independently and manage tasks without supervision.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Key Responsibilities

• Clean and tidy guest rooms, including beds, furniture, floors, and bathrooms.

• Change bed linens, pillowcases, and towels between guest stays.

• Vacuum carpets, sweep/mop floors, and dust surfaces.

• Replenish room supplies such as toiletries and towels.

• Clean and sanitize bathrooms, sinks, showers, and toilets.

• Check rooms for damages or maintenance issues and report them to supervisors.

• Ensure rooms meet the hotel’s cleanliness and safety standards.

• Respond to guest requests for additional supplies (extra towels, blankets, etc.).

• Maintain cleaning carts and equipment.

• Follow hotel health, safety, and hygiene regulations.

Requirements / Skills

• Attention to detail and cleanliness.

• Physical stamina (standing, bending, lifting, walking for long periods).

• Ability to work independently and as part of a team.

• Good time management to clean multiple rooms per shift.

• Basic communication skills.

• Previous housekeeping experience is often preferred but not required.

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a dynamic and experienced Guest Services Manager to join our team and oversee the front desk and guest services operations of our hotel. The Guest Services Manager will be responsible for managing a team of guest service agents, ensuring that all tasks are completed efficiently and to the highest standards, and providing excellent customer service to guests. The successful candidate will have strong leadership and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage and lead a team of guest service agents, including scheduling, training, and performance evaluations

• Oversee the daily operation of the front desk, including handling guest check-ins, check-outs, and requests

• Ensure that tasks are completed efficiently and to the highest standards, including maintaining a clean and organized lobby area and adhering to safety protocols

• Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns

• Monitor and maintain inventory levels, including ordering and restocking as needed

• Complete daily financial and operational tasks, such as reconciling the register and completing shift reports

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience as a guest services manager or in a leadership role in the hospitality industry

• Strong leadership and communication skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and property management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Employee discounts on food and drinks

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a guest service representative or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Executive Housekeeper / General Manager

ABOUT HOMEWOOD SUITES TUSCALOOSA

The Homewood Suites Tuscaloosa, managed by Vista Host Management & Development Company, is located near the University of Alabama, providing easy access for families, alumni, and business travelers. With all-suite accommodations, a complimentary breakfast, and an outdoor pool, the hotel is perfect for extended stays in the Tuscaloosa area.

POSITION SUMMARY

The Room Attendant is responsible for maintaining clean and orderly guest rooms, restocking amenities, and reporting any maintenance issues to ensure a high standard of service. This role requires attention to detail, efficiency, and a guest-focused attitude to create a positive, welcoming atmosphere for all hotel guests.

WHO IS THIS POSITION FOR?

The Room Attendant role is best suited for someone who:

• Has a keen eye for detail and takes pride in keeping spaces clean and organized.

• Enjoys working independently while supporting the housekeeping team.

• Is proactive, reliable, and committed to maintaining high standards of cleanliness.

• Thrives in a physically active role that requires multitasking and prioritizing tasks.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k Program.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

Housekeeping Responsibilities

• Provide a clean and safe environment for guests by cleaning and maintaining guest rooms and common areas.

• Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet cleanliness standards.

• Collect dirty linens and transport them to the laundry area, delivering fresh linens to room attendant carts as needed.

• Restock guest room amenities, including towels, soaps, and toiletries.

• Respond to guest requests in a timely manner, such as delivering extra linens or items from the front desk.

• Assist with deep cleaning and organization of common areas and maintain the lobby functions.

• Report any safety, maintenance, or housekeeping concerns to management.

• Adhere to lost and found procedures, guest safety protocols, and hotel policies.

• Acknowledge and greet guests in public spaces, anticipating and addressing their needs.

General Responsibilities

• Ensure efficient completion of daily room cleaning assignments in a timely manner.

• Use supplies and equipment responsibly, reporting any shortages or issues to management.

• Maintain a friendly and professional demeanor with guests and team members.

• Follow established schedules and support other departments as needed, performing additional tasks assigned by management.

• Comply with hotel safety guidelines and procedures to ensure a secure environment for guests and staff.

POSITION REQUIREMENTS

• Must be able to stand for extended periods, frequently moving within and about the facility.

• Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.

• Must frequently handle objects and equipment necessary for cleaning and maintenance tasks.

• Basic reading and writing skills for understanding assignments, checklists, and guest requests.

• Flexibility to work nights, weekends, and holidays as needed.

REPORTS TO: General Manager / Innkeeper

ABOUT HOMEWOOD SUITES MOAB

The Homewood Suites Moab, managed by Vista Host Management & Development

Company, provides spacious suites ideal for extended stays. Located just minutes from

Arches National Park, the hotel offers modern amenities such as a complimentary

breakfast, indoor pool, and a fitness center. It’s a perfect base for exploring Moab’s

stunning landscapes and nearby attractions.

POSITION SUMMARY

The Assistant General Manager is responsible for supporting all aspects of hotel

operations, including daily staff management, guest and employee satisfaction, human

resources, financial performance, cost control, and sales and revenue generation. This role

assists the General Manager in driving the strategic vision and implementation of both

Vista Host and brand-wide initiatives, focusing on exceeding guest expectations and

building relationships with key customers.

WHO IS THIS POSITION FOR?

The Assistant General Manager is an energetic, results-driven professional who thrives in

a fast-paced environment and enjoys hands-on leadership. This role is ideal for someone

who:

• Has experience in hotel operations and management, ideally within a mid-scale or

limited-service brand.

• Is passionate about providing exceptional guest service and can motivate a team to

achieve high service standards.

• Is adaptable, able to cover shifts in various departments as needed, and enjoys a

hands-on approach to management.

• Excels in human resources management, with strong skills in recruiting, training,

and developing team members.

• Has a strong focus on financial and cost control, with the ability to oversee

accounting functions such as accounts payable, receivable, and petty cash.WHY WORK FOR US?

• Quarterly Bonus Program with Competitive Salary

• Vacation / Sick / Bereavement / Holiday Pay

• Health/Vision/Dental Insurance

• Life / STD Insurance

• 401k Program

• Employee Discounts (Brand Hotels & Company Hotels)

• Free, Third-Party Employee Assistance Program (personal and professional)

• Monthly team luncheons and recognition events for outstanding staff performance

• Opportunities for career growth and development within the Vista Host portfolio

DUTIES AND RESPONSIBILITIES

• Maintain unparalleled guest service as the core philosophy of the hotel.

• Personally demonstrate a commitment to guest service by responding to guest

needs promptly and professionally.

• Ensure all team members are trained to meet service standards and deliver superior

guest service.

• Empower team members to provide responsive guest assistance and reward

exceptional performance.

• Manage human resources functions including recruiting, training, and performance

evaluations.

• Oversee finance and accounting functions, ensuring proper cost controls are in

place.

• Foster a positive and cooperative work environment, promoting clear

communication between staff and management.

• Implement property-wide strategies to improve guest satisfaction, operational

efficiency, and revenue generation.

• Cover shifts in all departments as needed to maintain optimal labor standards.

• Provide a professional image through personal appearance and behavior.• Perform other duties as assigned by the General Manager.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• 3+ years of experience in hotel operations or management.

• Strong management, leadership, and time management skills.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Location: Hampton Inn/ Home2 Suites Austin East
Department: Sales & Marketing
Reports To: General Manager
Schedule: Part-Time (Flexible Hours Available)
Duration: [Example: 12–16 weeks / Semester-Based]

Position Summary

The Sales Intern will support the Sales Department with daily administrative and sales coordination tasks while gaining hands-on experience in hospitality sales, marketing, and revenue generation. This role is designed to provide real-world exposure to hotel operations, client engagement, and business development strategies. The intern will work closely with the Sales Team to assist in driving group, corporate, and leisure business.

Key Responsibilities

Sales & Administrative Support

• Assist with responding to sales inquiries and client requests in a timely and professional manner
• Support the preparation of proposals, contracts, and sales presentations
• Maintain accurate client and account information in the CRM system
• Assist with rooming lists, group blocks, and event details
• Help coordinate site tours and client visits
• Organize sales files and documentation

Marketing & Outreach

• Assist with sales blitzes, prospecting calls, and lead generation efforts
• Support email marketing campaigns and promotional outreach
• Help create marketing materials, flyers, and social media content (if applicable)
• Conduct market research on competitors and local business opportunities

Event & Group Coordination

• Assist in the coordination of group arrivals and event logistics
• Communicate with Operations teams to ensure successful execution of group stays and events
• Support pre-arrival planning and post-event follow-ups

Internship Development & Learning Components (Added Responsibilities)

• Participate in weekly sales meetings and strategy sessions
• Shadow Sales Managers and Directors during client calls, site visits, and negotiations
• Learn hotel revenue management basics including occupancy, ADR, and RevPAR
• Gain exposure to brand sales systems and reporting tools
• Complete assigned learning projects such as market analysis, sales reports, or outreach campaigns
• Assist with quarterly goals tracking and performance metrics

Qualifications

• Currently enrolled in or recently graduated from a Hospitality, Business, Marketing, Communications, or related program (preferred)
• Strong organizational and communication skills
• Professional demeanor with strong customer service focus
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) or Google Workspace
• Ability to multitask and work in a fast-paced environment
• Interest in hospitality sales, marketing, or hotel operations

Preferred Skills

• Experience with CRM or hotel sales systems (Delphi, CI/TY, Salesforce, or similar) a plus
• Social media or content creation experience is a bonus
• Strong attention to detail and follow-through
• Comfortable speaking with clients via phone and email

What You’ll Gain

• Hands-on hospitality sales experience
• Exposure to real-world hotel revenue strategies
• Professional mentorship and career development opportunities
• Networking opportunities within the hospitality industry
• Resume-building experience with measurable impact

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Employee discounts on food and drinks

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Executive Housekeeper / General Manager

ABOUT HOMEWOOD SUITES MOAB

The Homewood Suites Moab, managed by Vista Host Management & Development

Company, provides spacious suites ideal for extended stays. Located just minutes from

Arches National Park, the hotel offers modern amenities such as a complimentary

breakfast, indoor pool, and a fitness center. It’s a perfect base for exploring Moab’s

stunning landscapes and nearby attractions.

POSITION SUMMARY

The Room Attendant is responsible for maintaining clean and orderly guest rooms,

restocking amenities, and reporting any maintenance issues to ensure a high standard of

service. This role requires attention to detail, efficiency, and a guest-focused attitude to

create a positive, welcoming atmosphere for all hotel guests.

WHO IS THIS POSITION FOR?

The Room Attendant role is best suited for someone who:

• Has a keen eye for detail and takes pride in keeping spaces clean and organized.

• Enjoys working independently while supporting the housekeeping team.

• Is proactive, reliable, and committed to maintaining high standards of cleanliness.

• Thrives in a physically active role that requires multitasking and prioritizing tasks.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k Program.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

Housekeeping Responsibilities

• Provide a clean and safe environment for guests by cleaning and maintaining guest

rooms and common areas.

• Vacuum carpets, dust furniture, clean floors, and ensure all surfaces meet

cleanliness standards.

• Collect dirty linens and transport them to the laundry area, delivering fresh linens to

room attendant carts as needed.

• Restock guest room amenities, including towels, soaps, and toiletries.

• Respond to guest requests in a timely manner, such as delivering extra linens or

items from the front desk.

• Assist with deep cleaning and organization of common areas and maintain the

lobby functions.

• Report any safety, maintenance, or housekeeping concerns to management.

• Adhere to lost and found procedures, guest safety protocols, and hotel policies.

• Acknowledge and greet guests in public spaces, anticipating and addressing their

needs.

General Responsibilities

• Ensure efficient completion of daily room cleaning assignments in a timely manner.

• Use supplies and equipment responsibly, reporting any shortages or issues to

management.

• Maintain a friendly and professional demeanor with guests and team members.

• Follow established schedules and support other departments as needed,

performing additional tasks assigned by management.

• Comply with hotel safety guidelines and procedures to ensure a secure environment

for guests and staff.

POSITION REQUIREMENTS

• Must be able to stand for extended periods, frequently moving within and about the

facility.

• Ability to carry or lift items weighing up to 50 lbs and push/pull up to 200 lbs.

• Must frequently handle objects and equipment necessary for cleaning and

maintenance tasks.

• Basic reading and writing skills for understanding assignments, checklists, and

guest requests.

• Flexibility to work nights, weekends, and holidays as needed.

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HOMEWOOD SUITES TUSCALOOSA

The Homewood Suites Tuscaloosa, managed by Vista Host Management & Development 

Company, is located near the University of Alabama, providing easy access for families, 

alumni, and business travelers. With all-suite accommodations, a complimentary 

breakfast, and an outdoor pool, the hotel is perfect for extended stays in the Tuscaloosa 

area.

POSITION SUMMARY

The Breakfast Attendant is responsible for greeting and assisting guests, providing prompt 

and courteous services, and ensuring that all breakfast offerings are well-maintained and 

presented. The role requires a focus on delivering a positive guest experience by keeping 

the dining area clean, inviting, and well-stocked at all times.

WHO IS THIS POSITION FOR?

The Breakfast Attendant position is ideal for individuals who:

• Enjoy interacting with guests and providing excellent customer service.

• Are self-starters with a proactive approach to tasks.

• Work well independently and as part of a team to ensure a positive guest 

experience.

• Have strong time management skills and can maintain a clean, well-organized 

breakfast area.

• Are looking for a hands-on role with early hours, ideal for those who like to start their 

day early.

WHY WORK FOR US?

• Competitive pay with regular performance evaluations.

• Vacation / Sick / Bereavement / Holiday Pay (based on eligibility).

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host properties.

DUTIES AND RESPONSIBILITIES

• Prepare and serve the daily breakfast bar, ensuring a consistent presentation.

• Greet each guest warmly and ensure guests are satisfied with their breakfast 

experience.

• Monitor and replenish food and beverage items to maintain a well-stocked breakfast 

area.

• Maintain cleanliness of the breakfast area, including clearing tables and disposing 

of trash.

• Perform daily and weekly inventory control, ensuring sufficient supplies are 

available.

• Place weekly food orders, coordinating with the management team as needed.

• Assist in other departments as needed and perform other related duties as 

assigned.

• Provide a positive, professional image at all times through appearance and behavior.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both verbally and in writing.

• Must be able to stand for long periods.

• Must be able to lift up to 40 lbs.

• Prior experience in food service or hospitality is a plus but not required.

REPORTS TO: Executive Housekeeper

ABOUT HOMEWOOD SUITES MOAB

The Homewood Suites Moab, managed by Vista Host Management & Development

Company, provides spacious suites ideal for extended stays. Located just minutes from

Arches National Park, the hotel offers modern amenities such as a complimentary

breakfast, indoor pool, and a fitness center. It’s a perfect base for exploring Moab’s

stunning landscapes and nearby attractions.

POSITION SUMMARY

The Laundry Attendant is responsible for all aspects of linen processing, including

washing, drying, folding, and storing linens to ensure a clean and adequate supply for the

hotel. This role ensures that all linens meet quality and cleanliness standards, contributing

to an exceptional guest experience.

WHO IS THIS POSITION FOR?

The Laundry Attendant role is best suited for someone who:

• Is detail-oriented and committed to maintaining cleanliness and hygiene.

• Can work efficiently in a fast-paced environment, managing multiple tasks

simultaneously.

• Is proactive and takes pride in providing a critical behind-the-scenes service that

enhances guest comfort.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Perform all stages of linen processing, including collecting, transporting, sorting,

weighing, loading and unloading (washers, dryers, and chutes), ironing, folding,

storing, and delivering linens.

• Maintain cleanliness of laundry machinery and the laundry area to ensure a safe

and efficient work environment.

• Monitor and maintain stock levels of linens and laundry supplies, ensuring

adequate availability for daily operations.

• Respond to guest service issues related to laundry in a timely, friendly, and efficient

manner.

• Perform additional laundry services as needed, ensuring all linen requirements are

met.

• Follow all safety procedures and hotel policies to maintain a secure environment.

POSITION REQUIREMENTS

• Ability to work in a fast-paced, high-pressure environment.

• Attention to detail, speed, and accuracy in performing job functions.

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for

extended periods of time.

• Ability to make repeated and continued movements of the shoulders, elbows, and

hands (below waist and overhead movements).

• Must be able to lift, push, and pull a moderate weight frequently.

• Basic English comprehension to understand information such as labels,

instructions, and guest requests.

• Willingness to work a varied schedule, including early mornings, evenings, nights,

and weekends.

• Ability to lift up to 50lbs and pull/push up to 200lbs.

Introduction:

We are seeking a skilled and reliable Maintenance Engineer to join our team and provide maintenance and repair services to our facility. The Maintenance Engineer will be responsible for performing a variety of tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility. The successful candidate will have strong problem-solving and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Perform a variety of maintenance and repair tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility

• Identify and troubleshoot issues with equipment and systems, and make necessary repairs

• Perform routine inspections and maintenance to ensure the facility is in good working condition

• Maintain accurate and up-to-date records of maintenance and repair activities

• Communicate effectively with other team members and management to ensure timely completion of tasks

• Other duties as assigned

Qualifications:

• Minimum of 3 years of experience as a maintenance engineer or in a similar role

• Skilled in a variety of maintenance and repair tasks, including electrical, plumbing, and HVAC

• Strong problem-solving and communication skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HOMEWOOD SUITES TUSCALOOSA

The Homewood Suites Tuscaloosa, managed by Vista Host Management & Development 

Company, is located near the University of Alabama, providing easy access for families, 

alumni, and business travelers. With all-suite accommodations, a complimentary 

breakfast, and an outdoor pool, the hotel is perfect for extended stays in the Tuscaloosa 

area.

POSITION SUMMARY

The Breakfast Attendant is responsible for greeting and assisting guests, providing prompt 

and courteous services, and ensuring that all breakfast offerings are well-maintained and 

presented. The role requires a focus on delivering a positive guest experience by keeping 

the dining area clean, inviting, and well-stocked at all times.

WHO IS THIS POSITION FOR?

The Breakfast Attendant position is ideal for individuals who:

• Enjoy interacting with guests and providing excellent customer service.

• Are self-starters with a proactive approach to tasks.

• Work well independently and as part of a team to ensure a positive guest 

experience.

• Have strong time management skills and can maintain a clean, well-organized 

breakfast area.

• Are looking for a hands-on role with early hours, ideal for those who like to start their 

day early.

WHY WORK FOR US?

• Competitive pay with regular performance evaluations.

• Vacation / Sick / Bereavement / Holiday Pay (based on eligibility).

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host properties.

DUTIES AND RESPONSIBILITIES

• Prepare and serve the daily breakfast bar, ensuring a consistent presentation.

• Greet each guest warmly and ensure guests are satisfied with their breakfast 

experience.

• Monitor and replenish food and beverage items to maintain a well-stocked breakfast 

area.

• Maintain cleanliness of the breakfast area, including clearing tables and disposing 

of trash.

• Perform daily and weekly inventory control, ensuring sufficient supplies are 

available.

• Place weekly food orders, coordinating with the management team as needed.

• Assist in other departments as needed and perform other related duties as 

assigned.

• Provide a positive, professional image at all times through appearance and behavior.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both verbally and in writing.

• Must be able to stand for long periods.

• Must be able to lift up to 40 lbs.

• Prior experience in food service or hospitality is a plus but not required.

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HOMEWOOD SUITES TUSCALOOSA

The Homewood Suites Tuscaloosa, managed by Vista Host Management & Development 

Company, is located near the University of Alabama, providing easy access for families, 

alumni, and business travelers. With all-suite accommodations, a complimentary 

breakfast, and an outdoor pool, the hotel is perfect for extended stays in the Tuscaloosa 

area.

POSITION SUMMARY

The Breakfast Attendant is responsible for greeting and assisting guests, providing prompt 

and courteous services, and ensuring that all breakfast offerings are well-maintained and 

presented. The role requires a focus on delivering a positive guest experience by keeping 

the dining area clean, inviting, and well-stocked at all times.

WHO IS THIS POSITION FOR?

The Breakfast Attendant position is ideal for individuals who:

• Enjoy interacting with guests and providing excellent customer service.

• Are self-starters with a proactive approach to tasks.

• Work well independently and as part of a team to ensure a positive guest 

experience.

• Have strong time management skills and can maintain a clean, well-organized 

breakfast area.

• Are looking for a hands-on role with early hours, ideal for those who like to start their 

day early.

WHY WORK FOR US?

• Competitive pay with regular performance evaluations.

• Vacation / Sick / Bereavement / Holiday Pay (based on eligibility).

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host properties.

DUTIES AND RESPONSIBILITIES

• Prepare and serve the daily breakfast bar, ensuring a consistent presentation.

• Greet each guest warmly and ensure guests are satisfied with their breakfast 

experience.

• Monitor and replenish food and beverage items to maintain a well-stocked breakfast 

area.

• Maintain cleanliness of the breakfast area, including clearing tables and disposing 

of trash.

• Perform daily and weekly inventory control, ensuring sufficient supplies are 

available.

• Place weekly food orders, coordinating with the management team as needed.

• Assist in other departments as needed and perform other related duties as 

assigned.

• Provide a positive, professional image at all times through appearance and behavior.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both verbally and in writing.

• Must be able to stand for long periods.

• Must be able to lift up to 40 lbs.

• Prior experience in food service or hospitality is a plus but not required.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

POSITION SUMMARY: The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.

WHO IS THIS POSITION FOR?

The Guest Service Representative role is best suited for someone who:

• Enjoys engaging with guests and has a friendly, outgoing personality.

• Has strong communication skills and a passion for delivering excellent customer service.

• Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment.

• Takes ownership of guest experiences, ensuring they are pleasant and accommodating.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio. 

DUTIES AND RESPONSIBILITIES 

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals.

• Perform quality assurance (QA) requirements for the front office department.

• Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety.

• Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions.

• Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits.

• Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction.

• Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner.

• Provide information about the hotel, amenities, local dining, attractions, and travel directions.

• Accurately check out guests and communicate departures to housekeeping.

• Make, confirm, and cancel reservations via telephone, computer, and written communication.

• Answer and route internal and external phone calls in a friendly manner, following prescribed procedures.

• Update the shift-to-shift log regularly to ensure clear communication between shifts.

• Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area.

• Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• Ability to work independently and manage tasks without supervision.

Introduction:

We are seeking a friendly and professional Server to join our team and provide excellent service to our guests. The Server will be responsible for taking orders, serving food and drinks, and ensuring that our guests have a positive dining experience. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Greet guests and provide excellent customer service

• Take orders and serve food and drinks, including making recommendations and answering questions about menu items

• Process payments and handle cash and credit card transactions accurately

• Maintain a clean and organized work area, including setting and clearing tables and washing dishes and utensils

• Communicate effectively with other team members, including the kitchen staff and management

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a server or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HAMPTON INN MOAB

The Hampton Inn Moab, managed by Vista Host Management & Development Company, is 

located just minutes from the entrance of Arches National Park and the vibrant downtown 

Moab area. With 80+ comfortable rooms, the hotel offers guests a complimentary hot 

breakfast, outdoor pool, and easy access to adventure tours, making it a perfect base for 

exploring Utah’s iconic red rock landscapes.

POSITION SUMMARY

The Night Auditor is responsible for attending to guest needs, balancing daily revenue and 

expense transactions and performing front desk duties during the night shift. This role 

involves providing exceptional customer service, resolving guest issues, and ensuring the 

accuracy of financial records to maintain smooth hotel operations.

WHO IS THIS POSITION FOR?

The Night Auditor role is best suited for someone who:

• Enjoys working independently during night hours and has strong problem-solving 

skills.

• Has a high level of attention to detail, especially when handling financial 

transactions and accounting tasks.

• Is capable of providing excellent customer service while managing various front 

desk duties.

• Thrives in an environment that requires multitasking and ensuring guest satisfaction 

overnight.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• 401k.

• Life / STD Insurance.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service, making guests' overnight stays comfortable 

and meeting team and brand goals.

• Perform quality assurance (QA) requirements for the front desk department.

• Ensure compliance with hotel policies, procedures, and relevant ordinances 

regarding security, cash handling, and guest relations.

• Act as the night manager on duty, handling guest requests, questions, and issues 

throughout the hotel.

• Verify the accuracy of all allowances, corrections, and miscellaneous vouchers 

during the night shift.

• Balance all credit card transactions, prepare deposits, and verify in-house and 

closed accounts.

• Conduct the property management night audit system, closing the current business 

day and opening the new day.

• Manage guest complaints, documenting requests and issues, and ensuring timely 

resolution and guest satisfaction.

• Organize and complete end-of-shift paperwork, phone reports, restaurant 

paperwork, wake-up call reports, and audit packs.

• Maintain the cleanliness and organization of the hotel lobby, coffee stations, and 

front desk area.

• Perform other duties as assigned by management to support overnight operations.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• Strong attention to detail and the ability to manage financial transactions 

accurately.

• Willingness to work night shifts, including weekends and holidays.

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HOMEWOOD SUITES MOAB

The Homewood Suites Moab, managed by Vista Host Management & Development 

Company, provides spacious suites ideal for extended stays. Located just minutes from 

Arches National Park, the hotel offers modern amenities such as a complimentary 

breakfast, indoor pool, and a fitness centre. It’s a perfect base for exploring Moab’s 

stunning landscapes and nearby attractions.

POSITION SUMMARY

The Guest Service Representative is responsible for all guest interactions at the front 

desk, including registration, departure processing, and communication of hotel services. 

This role requires a high level of customer focus, providing an opportunity for an engaging 

and outgoing personality to create positive guest experiences. Duties also include 

processing payments and responding to guest inquiries, while following all procedures set 

by management.

WHO IS THIS POSITION FOR?

The Guest Service Representative role is best suited for someone who:

• Enjoys engaging with guests and has a friendly, outgoing personality.

• Has strong communication skills and a passion for delivering excellent customer 

service.

• Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a 

fast-paced environment.

• Takes ownership of guest experiences, ensuring they are pleasant and 

accommodating.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• 401k.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service to all hotel guests, making their stay as 

comfortable and enjoyable as possible while achieving team and brand goals.

• Perform quality assurance (QA) requirements for the front office department.

• Ensure compliance with hotel policies, procedures, and relevant ordinances 

regarding personnel, security, cash handling, guest relations, and safety.

• Remain highly visible and readily available for guests, taking initiative to offer 

assistance or answer questions.

• Adhere to hotel credit policies, including credit card authorization, direct bill 

accounts, cash payments, and incidental deposits.

• Manage guest complaints, taking ownership to resolve issues and ensure superior 

guest satisfaction.

• Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a 

friendly and efficient manner.

• Provide information about the hotel, amenities, local dining, attractions, and travel 

directions.

• Accurately check out guests and communicate departures to housekeeping.

• Make, confirm, and cancel reservations via telephone, computer, and written 

communication.

• Answer and route internal and external phone calls in a friendly manner, following 

prescribed procedures.

• Update the shift-to-shift log regularly to ensure clear communication between 

shifts.

• Maintain cleanliness and organization of the hotel lobby, coffee stations, and front 

desk area.

• Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS

• Must be able to communicate effectively in English, both written and verbally.

• Must be able to stand for extended periods.

• Must be able to lift up to 20 lbs.

• Ability to work independently and manage tasks without supervision.

REPORTS TO: Guest Service Manager / Assistant General Manager / General Manager

ABOUT HAMPTON INN MOAB The Hampton Inn Moab, managed by Vista Host Management & Development Company, is located just minutes from the entrance of Arches National Park and the vibrant downtown Moab area. With 80+ comfortable rooms, the hotel offers guests a complimentary hot breakfast, outdoor pool, and easy access to adventure tours, making it a perfect base for exploring Utah’s iconic red rock landscapes.

POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions at the front desk, including registration, departure processing, and communication of hotel services. This role requires a high level of customer focus, providing an opportunity for an engaging and outgoing personality to create positive guest experiences. Duties also include processing payments and responding to guest inquiries, while following all procedures set by management.

WHO IS THIS POSITION FOR? The Guest Service Representative role is best suited for someone who: • Enjoys engaging with guests and has a friendly, outgoing personality. • Has strong communication skills and a passion for delivering excellent customer service. • Is adaptable, able to handle multiple tasks, and can maintain a positive attitude in a fast-paced environment. • Takes ownership of guest experiences, ensuring they are pleasant and accommodating.

WHY JOIN OUR TEAM? • Competitive hourly pay with opportunities for performance-based incentives. • Vacation / Sick / Bereavement / Holiday Pay. • Health/Vision/Dental Insurance. • Life / STD Insurance. • 401k. • Employee Discounts (Brand Hotels & Company Hotels). • Free, Third-Party Employee Assistance Program (personal and professional). • Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES • Provide exceptional customer service to all hotel guests, making their stay as comfortable and enjoyable as possible while achieving team and brand goals. • Perform quality assurance (QA) requirements for the front office department. • Ensure compliance with hotel policies, procedures, and relevant ordinances regarding personnel, security, cash handling, guest relations, and safety. • Remain highly visible and readily available for guests, taking initiative to offer assistance or answer questions. • Adhere to hotel credit policies, including credit card authorization, direct bill accounts, cash payments, and incidental deposits. • Manage guest complaints, taking ownership to resolve issues and ensure superior guest satisfaction. • Greet, register, suggestively sell (and upsell), issue room keys, and assign rooms in a friendly and efficient manner. • Provide information about the hotel, amenities, local dining, attractions, and travel directions. • Accurately check out guests and communicate departures to housekeeping. • Make, confirm, and cancel reservations via telephone, computer, and written communication. • Answer and route internal and external phone calls in a friendly manner, following prescribed procedures. • Update the shift-to-shift log regularly to ensure clear communication between shifts. • Maintain cleanliness and organization of the hotel lobby, coffee stations, and front desk area. • Assist other departments as needed and perform other related duties as assigned.

POSITION REQUIREMENTS • Must be able to communicate effectively in English, both written and verbally. • Must be able to stand for extended periods. • Must be able to lift up to 20 lbs. • Ability to work independently and manage tasks without supervision.

Introduction:

We are seeking a skilled and experienced Line Cook to join our team and prepare high-quality dishes for our guests. The Line Cook will be responsible for preparing ingredients, cooking and presenting dishes, and maintaining a clean and organized work area. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare ingredients for cooking, including washing and chopping vegetables and meat

• Cook and present dishes according to menu specifications, including following recipes and presentation standards

• Maintain a clean and organized work area, including washing dishes and utensils and maintaining inventory levels

• Communicate effectively with other team members, including the kitchen staff and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a line cook or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment